This policy explains the customer information KisanValley collects and uses to run the store, support orders, and respond to requests.
Last updated: June 6, 2026Information We Collect
We collect information you submit through account, checkout, order tracking, and contact forms. This may include your name, phone number, email address, delivery address, order details, payment method, support topic, and messages.
How We Use Information
We use customer information to process orders, coordinate delivery, provide payment and order updates, respond to support requests, manage returns or cancellations, improve the website, and prevent misuse.
Payments and Delivery Partners
Payment and delivery information may be shared with payment processors, shipping partners, service providers, or support staff only when needed to complete an order, resolve a customer request, or meet legal requirements.
Storage and Security
Order and contact details may be stored in website systems used by KisanValley. We use reasonable technical and organizational steps to protect customer information, but no online system can be guaranteed to be completely secure.
Browser Storage
The website may store cart, wishlist, account, recent order, and checkout draft data in your browser to make shopping and order tracking easier. You can clear this data through your browser settings.
Your Choices
You can contact us to request corrections to your stored order or contact information. For order records, we may need to retain certain information for business, support, tax, fraud-prevention, or legal reasons.
Privacy questions or correction requests
For privacy questions or data correction requests, email support or send details through the contact form.