These terms apply when you use the KisanValley website, place an order, contact support, or request order-related help.
Last updated: June 6, 2026Orders and Availability
Product prices, images, descriptions, and availability may change without prior notice. An order is confirmed only after KisanValley accepts the order and verifies the payment or cash-on-delivery details.
Payments
Online payments are processed through supported payment partners. Cash on delivery may be available only for eligible orders and serviceable locations. Failed, pending, or incomplete payments do not create a confirmed order.
Shipping and Delivery
Shipping timelines, delivery coordination, charges, and damaged-shipment steps are handled according to the Shipping Policy.
Cancellations
Cancellation requests can be made before an order is dispatched. After dispatch, cancellation may not be possible and the order will be handled under the applicable return, refund, and cancellation terms.
Returns and Refunds
Returns, replacement requests, refunds, damaged delivery claims, and cancellation outcomes are handled according to the Return, Refund and Cancellation Policy.
Product Use and Safety
Agricultural machinery should be used only as intended and according to the product manual, safety guidance, and support instructions. KisanValley is not responsible for damage caused by misuse, improper assembly, unauthorized repair, negligence, or unsafe operation.
Website Use
You agree not to misuse the website, submit false information, interfere with checkout or tracking systems, or attempt unauthorized access to customer, order, or admin systems.
Need help with these terms?
For order help, policy questions, or service support, contact the KisanValley support team.